Performance & Growth Rating Scale
A Support Centre rating framework combining values-aligned behaviours, described as the 'how', with delivery against objectives and big rocks, described as the 'what'.
Scope: Support Centre only
Independent project. Not affiliated with MECCA Brands. Submissions and public comments are not findings.
Employer commitments / Topic
How performance, behaviour, outcomes and feedback are framed and reviewed.
These are independent, paraphrased research records. They are not official MECCA documents and do not provide access to an original source.
They identify themes and questions for research. They do not establish authenticity, implementation or how consistently any guidance was followed.
Records connected with this topic
A Support Centre rating framework combining values-aligned behaviours, described as the 'how', with delivery against objectives and big rocks, described as the 'what'.
Scope: Support Centre only
A manager and team member agenda covering mood, the month in review, support, Living Values, objectives, growth and next steps.
Scope: Monthly one-to-one conversations; mandatory use not established
A four-level framework setting out knowledge, skills and people-leader behaviours across eight competencies.
Scope: Four competency levels with additional people-leader expectations
A quarterly conversation planner for achievements, Big Rocks, Living Values, manager notes, next-quarter goals and post-meeting actions.
Scope: Quarterly performance and growth conversations; business-unit scope not stated
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