01
Performance & Growth Rating Scale
A Support Centre rating framework combining values-aligned behaviours, described as the 'how', with delivery against objectives and big rocks, described as the 'what'.
Scope: Support Centre only
Research phase · Sources and first-hand accounts are being reviewedRead the research framework
Guidance category
Performance & Feedback
How performance, behaviour, outcomes and feedback are framed and reviewed.
Source connections
4 linked evidence records.
02
Monthly 1:1 Template
A manager and team member agenda covering mood, the month in review, support, Living Values, objectives, growth and next steps.
Scope: Monthly one-to-one conversations; mandatory use not established
03
MECCA's Core Competencies
A four-level framework setting out knowledge, skills and people-leader behaviours across eight competencies.
Scope: Four competency levels with additional people-leader expectations
04
Performance & Growth Quarterly Check-In Template
A quarterly conversation planner for achievements, Big Rocks, Living Values, manager notes, next-quarter goals and post-meeting actions.
Scope: Quarterly performance and growth conversations; business-unit scope not stated