Career progression
Promotion pathways, access to opportunities, development planning and perceived favouritism.
Research phase · Sources and first-hand accounts are being reviewedOpen the Research Centre
Research scope
Areas of Inquiry
These categories organise research and comparison. Inclusion does not represent a finding against any person or organisation.
Performance and feedback
Formal reviews, informal feedback, coaching, expectations and disciplinary processes.
Leadership and management
Communication, accountability, management conduct and local decision-making.
Bullying and interpersonal conduct
Experiences of exclusion, intimidation, hostility, humiliation or inappropriate workplace behaviour.
Casual employment
Rostering, job security, communication, termination practices and access to development.
Reporting concerns
Complaint channels, escalation processes, responses to concerns and confidence in speaking up.
Psychological safety
Fear of retaliation, workplace stress, employee wellbeing and management responses.
Organisational culture
Team dynamics, values, workplace expectations and differences between locations.
Diversity and inclusion
Accommodation, representation, inclusion, discrimination concerns and organisational commitments.
Training and education
Role preparation, product education, professional development and access to learning.
Organisational change
Restructures, redundancies, role changes and communication during periods of change.
Customer behaviour and employee safety
Workplace responses to harassment, abuse or unsafe customer interactions.