Respect testimony
Contributors should be treated with dignity and taken seriously.
Methodology
The methodology governs collection, assessment, publication, correction and right of reply. It recognises testimony as evidence without treating every story as automatically proven.
Contributors should be treated with dignity and taken seriously.
Respect does not remove the need to assess factual claims.
Ask whether the contributor experienced, witnessed or heard about the event.
Consider independent accounts, records and witnesses.
Document conflicting accounts and alternative explanations.
Minimise public details that could identify contributors.
Do not extend findings beyond available evidence.
Give relevant parties a fair summary and reasonable time to respond.
Disclose important weaknesses, gaps and uncertainties.
Correct material factual errors clearly and promptly.